Ace67 Platform Terms & Conditions — What You Need to Know

1 Acceptance of Terms

These Terms & Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and ace67 ("Company", "we", or "Platform"). This Agreement governs all aspects of your use of the website, mobile application, and any services provided by ace67.

By clicking the "Register" button, accessing your account, or using any feature of the ace67 platform, you confirm that you have read and fully understood this document. This acceptance is ongoing and applies each time you use the platform, including after any amendments made to these terms.

2 Member Eligibility

To register and use the ace67 platform, you must meet the following eligibility requirements without exception:

• Minimum Age: You must be at least 18 years of age at the time of registration. ace67 takes the protection of minors seriously — any account found to have been registered by an underage individual will be closed immediately and all balances will be forfeited.
• Nationality and Location: ace67 services are offered to players accessing the platform from permitted regions. It is your responsibility to ensure that your use of the platform does not violate any local laws applicable to you.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement. Individuals who have been declared bankrupt or are under court supervision are not eligible to register.
• One Account Only: Each individual may only hold one active account at ace67. Owning multiple accounts is a serious violation that will result in the termination of all accounts involved.
• Self-Exclusion: Individuals who have enrolled in a self-exclusion programme on any gaming platform are not permitted to register with ace67.

Ace67 reserves the right to request age or identity verification at any time. Failure to comply with the verification request within the stipulated timeframe may result in a temporary restriction or account closure.

3 Account Registration and Management

3.1 Registration Process

During registration, you are required to provide true, accurate, and up-to-date information. False information provided during registration — including full name, phone number, date of birth, and bank account details — is subject to KYC (Know Your Customer) verification. This KYC process is conducted to protect all parties from fraud and money laundering.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your password and login credentials. ace67 will not be held liable for any losses resulting from unauthorised access caused by your own negligence in safeguarding your login details.

• Use a strong, unique password — combine uppercase letters, lowercase letters, numbers, and symbols.
• Do not share your password with anyone, including family members.
• Log out of your account after each session, especially on shared devices.
• Report any suspicious activity to the ace67 support team immediately.

3.3 Identity Verification (KYC)

Ace67 carries out strict identity verification procedures in line with responsible online gaming industry practices. You may be asked to submit a copy of your identification card, bank statement, or other supporting documents. All documents are processed securely and your information will not be shared with any third party without your consent.

4 Deposits and Withdrawals

4.1 Payment Methods

Ace67 supports a range of local payment methods including FPX bank transfer, Touch 'n Go eWallet, GrabPay, Boost, and local interbank transfers. All transactions are processed in Malaysian Ringgit (RM) with no currency conversion or hidden charges.

4.2 Deposit Limits

Minimum and maximum deposit limits vary depending on the payment method selected and your account level. Current limits can be viewed on the deposit page within your account. ace67 reserves the right to adjust deposit limits from time to time based on account activity and compliance requirements.

4.3 Withdrawal Rules

Withdrawals can only be made to a bank account or digital wallet registered under your own name. Withdrawals to third-party accounts are strictly prohibited and may result in fund seizure and account closure.

• Minimum withdrawal: RM 30 per transaction.
• Processing time: 15 to 30 minutes for standard withdrawals after verification.
• Withdrawal requests exceeding certain limits may require additional review for compliance purposes.
• Unused deposit funds that are requested for withdrawal without being wagered may be subject to a processing fee.

5 Bonus & Promotion Rules

Ace67 offers a variety of bonuses and promotions to members from time to time. All bonuses are subject to specific conditions stated in their respective bonus terms. The following are general rules applicable to all ace67 bonuses:

5.1 Rollover Requirements (Wagering)

All bonuses received must meet the rollover requirement before any winnings derived from those bonuses can be withdrawn. The specific rollover requirement for each promotion will be clearly stated in the respective promotion terms. ace67 is committed to not hiding these conditions in confusing fine print.

5.2 Bonus Abuse Prohibition

Any attempt to abuse the bonus system — including but not limited to creating multiple accounts to claim bonuses repeatedly, using automated software, or colluding with other players to manipulate bonus conditions — is strictly prohibited and will result in the immediate termination of all accounts involved and the freezing of all associated funds.

5.3 Bonus Forfeiture and Cancellation

Ace67 reserves the right to void any bonus granted in error or due to a technical bug. Bonuses that have not met the rollover requirement cannot be converted to cash and will not be carried forward if an account is closed.

6 Game Rules & Fair Play

Ace67 operates on the principle of full fairness across all games. All game titles available on the platform use a Random Number Generator (RNG) system verified by independent auditing bodies, ensuring every game outcome is random and cannot be manipulated.

6.1 General Game Rules

• Members must wager only with funds from their own account.
• The use of third-party software, automated bots, or any tool designed to gain an unfair advantage is strictly prohibited.
• Collusion between players — secretly cooperating to take advantage of other players — is a serious violation.
• Any game result deemed a technical error or caused by a system fault may be voided by ace67 following an investigation.

6.2 Dispute Resolution

If you are dissatisfied with any game result or transaction, you may contact the ace67 support team within 7 days of the incident. All complaints will be thoroughly investigated and a response will be provided within 5 business days. ace67's final decision is binding in all game disputes.

7 Account Bans and Termination

Ace67 reserves the right to suspend, restrict, or terminate any member's account at any time without prior notice if there is reasonable cause to do so. Actions that may lead to account termination include:

• Providing false or misleading information during registration or the KYC process.
• Opening multiple accounts under your own name or through another person.
• Engaging in money laundering, payment fraud, or any illegal activity in connection with the use of the platform.
• Repeatedly abusing the bonus or promotion system.
• Using unauthorised automated software or methods.
• Threatening, insulting, or behaving disrespectfully towards ace67 customer support staff.

8 Data Privacy & Security

Ace67 takes member privacy very seriously. All personal data collected during registration and platform use is protected with SSL 256-bit encryption and stored on secure servers. Your information will not be sold, shared, or disclosed to any third party without your written consent, except where required by law or court order.

The use of your personal data by ace67 is governed by our separate Privacy Policy. We encourage you to read Privacy Policy our Privacy Policy thoroughly to understand how your data is used, stored, and protected.

9 Liability Limits

Ace67 is not liable for any indirect, consequential, special, or punitive losses arising from the use of or inability to use the platform, including but not limited to financial losses resulting from wagering decisions, service disruptions due to technical reasons beyond our control, or data loss caused by user error.

The ace67 platform is provided "as is" and "as available". While we strive to keep the platform available and functioning properly at all times, we cannot guarantee that it will always be free from interruptions, errors, or technical faults.

10 Terms & Conditions Amendment

Ace67 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time. Amendments take effect immediately upon publication on the official ace67 website. It is your responsibility to review these terms periodically.

Continued use of the platform following any amendment constitutes acceptance of the revised terms. If you do not agree with the changes, you have the right to close your account and withdraw your remaining balance.